Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #4361616
Complaint Overview
Complaint ID: 4361616
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Mississippi
ZIP Code: 39211
Date Received: 2021-05-08T12:00:00-05:00
Date Sent to Company: 2021-05-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for loan for through credit karma and got a call from a representative claiming that the loan amount I applied for was accepted. And that his name was from XXXX XXXX. And I was approve for the amount of installment loan. And can have it available in the next business day. This sound right because I have used other loan companies and this is the steps that were used. He verified my bank account and rounting number. And then I got a email with a update account notices I tried to discuss with them that I didnt and email with the repayment plain. And he placed me on hold. I started to receive notifications of a claim being on my account. For incorrect amount of A little after that I received a XXXX confirmation transfer for a person I dont know contacted Wells Fargo and explain the problem. That claim was made by me and was not need that was a pass rent payment. And the XXXX transfer is another fraud charge I had to have my account frozen and new open account open but wells Fargo still apply the same transfer to the new account. I everytime I block this company they will make a new number and call and text again.
Frequently Asked Questions
What is Complaint #4361616 about?
Complaint #4361616 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2021-05-08T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.