Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4361420
Complaint Overview
Complaint ID: 4361420
Company: Specialized Loan Servicing Holdings LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Washington
ZIP Code: 98516
Date Received: 2021-05-08T12:00:00-05:00
Date Sent to Company: 2021-05-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a mortgage with Specialized Loan Servicing. It was paid off XX/XX/2021 when I sold the house. I contacted the company in XXXX to ask when they were going to report the payoff to the credit bureaus. They said they had reported it on XX/XX/XXXX. The payoff has been applied to my husbands credit report, but not mine ( patriarchy! ). I sent a message to the lender through the online portal and never heard anything, and now I can not send them any more messages. I filed a dispute with XXXX, but I havent heard back from them yet. XXXX will not let me submit a dispute because they said I already did ( even though I cant see the results of it ) and I cant get in touch with XXXX.
Frequently Asked Questions
What is Complaint #4361420 about?
Complaint #4361420 was filed against Specialized Loan Servicing Holdings LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-05-08T12:00:00-05:00.
How did Specialized Loan Servicing Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Specialized Loan Servicing Holdings LLC?
Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.