Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4356898
Complaint Overview
Complaint ID: 4356898
Company: Capital One Financial Corporation
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Fraud or scam
State: California
ZIP Code: 94704
Date Received: 2021-05-06T12:00:00-05:00
Date Sent to Company: 2021-05-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Capital One let us cash a fake check that someone sent to us and put the money into our account. Because the money entered our account, we thought that the check was valid. So then we sent a portion of the money received to the person who sent us the fake check as they claimed that it was for moving fees.
Frequently Asked Questions
What is Complaint #4356898 about?
Complaint #4356898 was filed against Capital One Financial Corporation regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-05-06T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.