Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4350958
Complaint Overview
Complaint ID: 4350958
Company: Bam Management US Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: New Hampshire
ZIP Code: 03110
Date Received: 2021-05-04T12:00:00-05:00
Date Sent to Company: 2021-05-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
MY NAME IS XXXX XXXX AND I OPENED AN ACCOUNT WITH BINANCE.US ( ACCOUNT # XXXX ) 6 MONTHS AGO AND HAD NO ISSUE WITH TRADING UNTIL APPROXIMATELY XX/XX/2021 I SUDDENLY WAS BLOCKED " PENDING VERIFICATION ''. I HAVE SUBMITTED FOR 2 WEEKS NOW 3-4X DAILY MY GOVERNMENT ISSUED I.D AND BANK STATEMENTS REPEATDEDLY TO NO AVAIL. MY ENTIRE LIFE, S SAVINGS ARE ON DEPOSIT WITH A CONCENTRATED POSITION IN DOGECOIN AND THE RISK NOW IS THAT ASHOULD THE VALUE DROP TO XXXX I RISK LOSING ALL MY SAVINGS. I HAVE DEMANDED THEY EITHER TERMINAATE AND REFUND MY ACCOUNT OR " VERIFY '' WHICH THEY BOTH REFUSE TO DO.
Frequently Asked Questions
What is Complaint #4350958 about?
Complaint #4350958 was filed against Bam Management US Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-05-04T12:00:00-05:00.
How did Bam Management US Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bam Management US Holdings INC.?
Yes, visit the Bam Management US Holdings INC. company profile at readthecomplaint.com/company/bam-management-us-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.