Checking or savings account -- Opening an account -- Complaint #4350952

Complaint Overview

Complaint ID: 4350952

Company: Truist Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Confusing or missing disclosures

State: Texas

ZIP Code: 76110

Date Received: 2021-05-04T12:00:00-05:00

Date Sent to Company: 2021-05-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have asked BB & T Bank to provide me with proof of my wet Signature stating that I agreed to any contract or terms and Disclosures that would allow the bank to close my account at any time. The Bank Offer XXXX XXXX sent me a copy of my Signature which is XXXX XXXX stating that I signed under Economic Duress which means I did not Agree to Anything on the contract.

Frequently Asked Questions

What is Complaint #4350952 about?

Complaint #4350952 was filed against Truist Financial Corporation regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-05-04T12:00:00-05:00.

How did Truist Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Truist Financial Corporation?

Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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