Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4350087
Complaint Overview
Complaint ID: 4350087
Company: Ocwen Financial Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Texas
ZIP Code: 76092
Date Received: 2021-05-04T12:00:00-05:00
Date Sent to Company: 2021-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am in the midst of refinancing with XXXX XXXX XXXX. They have reached out to PHH Mortgage for a verification since XX/XX/2021. I have also called them for a letter regarding no forbearance on my account ( XX/XX/2021 ), was promised a turn around 24 - 48 hours, followed up with an email on XX/XX/2021 and XX/XX/2021 for a status. There was no reply.
Frequently Asked Questions
What is Complaint #4350087 about?
Complaint #4350087 was filed against Ocwen Financial Corporation regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-05-04T12:00:00-05:00.
How did Ocwen Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Ocwen Financial Corporation?
Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.