Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4350086
Complaint Overview
Complaint ID: 4350086
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Colorado
ZIP Code: 805XX
Date Received: 2021-05-04T12:00:00-05:00
Date Sent to Company: 2021-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
The ONLY time Experian responded to my request was to delete and address that I never lived at and they made sure to do nothing else. ALL my other complaints just linger. They put out an email stating their investigation has been completed and of course they ALWAYS find themselves in the right. However they can not be bothered to even do that instead they have a shoddy robot spit emails out almost the instant they " receive '' a complaint. They not only refuse to adjust my credit score back to it's XXXX where it rightfully belongs since in no way whatsoever did I do anything " wrong ''. Not only do they refuse to address just why XXXX has so much power but they removed the request for credit which was the cause of my drop in score yet they refuse anything has happened and their only response has been to the erroneous address and nothing else. Why don't you do something about these awful corporations who are a threat to us all?
Frequently Asked Questions
What is Complaint #4350086 about?
Complaint #4350086 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-05-04T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.