Checking or savings account -- Opening an account -- Complaint #4349672
Complaint Overview
Complaint ID: 4349672
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Maryland
ZIP Code: 20715
Date Received: 2021-05-04T12:00:00-05:00
Date Sent to Company: 2021-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XXXX XX/XX/2021, Wells Fargo opened an account with my name even though all 3 credit bureaus credit were frozen years ago. On XXXX XXXX, i contacted Wells Fargo and told them the accounts were opened fraudalently. Again on XXXX XXXX Wells Fargo opened another account even though all credit bureau accounts were frozen years ago. On XXXX XXXX I contacted Wells Fargo re account opening illegaly. On XXXX XXXX, i contacted Wells Fargo and asked them to make an annotation never to open an account in my name. They said they would make a note of it. On XXXX XX/XX/2021, I received notification Wells Fargo again opened accounts in my name online with all the credit bureaus frozen.
Frequently Asked Questions
What is Complaint #4349672 about?
Complaint #4349672 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-05-04T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.