Checking or savings account -- Managing an account -- Complaint #4346592
Complaint Overview
Complaint ID: 4346592
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Connecticut
ZIP Code: 06902
Date Received: 2021-05-03T12:00:00-05:00
Date Sent to Company: 2021-05-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 Chime closed my checking account. I had multiple fraud claims which they would not investigate but chose rather to close out my account. I have been in contact with them and they have indicated they would send me a check for the balance of approximately {$900.00} within 30 days. It is over the 30 day mark and Chime does not want to issue my monies. I have chains of emails trying to get them to issue me a refund.
Frequently Asked Questions
What is Complaint #4346592 about?
Complaint #4346592 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-05-03T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.