Debt collection -- Communication tactics -- Complaint #4344452

Complaint Overview

Complaint ID: 4344452

Company: Capital Management Services, LP

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: Called before 8am or after 9pm

State: Oregon

ZIP Code: XXXXX

Date Received: 2021-05-02T12:00:00-05:00

Date Sent to Company: 2021-05-03T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Starting 6-12 months ago I began to receive up to 3-4 calls from this company per day. I have had very poor health and have been in and out of the hospital. The calls are now daily, and often at XXXX XXXX, waking up during the night and causing me to either miss or perform poorly at work. It is extremely devastating and has been a very hard toll on my quality of life. Often agents are incredibly short with me and hesitant to reveal any information regarding my debt. It is so bad that my voicemail completely fills up within a week or two, and important messages from my doctors are not able to be recorded to my voicemail. This is extremely bad for my health, as I have been and currently still am awaiting information regarding some very acute and life threatening medical conditions. I have asked them to reach out via email instead of leaving me upwards of 3 voicemails PER DAY, but it has not helped. Unfortunately I am not able to identify which numbers belong to them. The voicemails range from XXXX XXXX to XXXX XXXX, but I am sure there are many other calls that have not gone to voicemail that I am unable to identify. I would also like to note there is a very strong possibility this debt was incurred whilst I was a minor, which my legal consult has urged me to mention. I am not sure how the proceedings for such a situation normally go, but I believe it is important should they actually give me pertinent debt details such as amount and origin.

Frequently Asked Questions

What is Complaint #4344452 about?

Complaint #4344452 was filed against Capital Management Services, LP regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-05-02T12:00:00-05:00.

How did Capital Management Services, LP respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital Management Services, LP?

Yes, visit the Capital Management Services, LP company profile at readthecomplaint.com/company/capital-management-services-lp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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