Checking or savings account -- Closing an account -- Complaint #4341165
Complaint Overview
Complaint ID: 4341165
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Alabama
ZIP Code: 36869
Date Received: 2021-04-30T12:00:00-05:00
Date Sent to Company: 2021-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells Fargo closed my account closed my new account in XX/XX/XXXX after it took me a week to open it. I never saw XXXX XXXX in the bank until the very last day I was at the bank finishing opening up my new account. XXXX XXXX is purpose coming around me. How would she know I was at that bank unless the banking employee was telling her when I would be coming in. She was stalking me. She had falsely accused me of harassing her in XXXX on XX/XX/XXXX. She is the one who started the confrontation by screaming at me yelling out my private financial matters saying how XXXXr I was because she knew how much money I had coming in my bank account. Yelling it out in front of the neighborhood but some how the police took her side that I harassed her. This is the type of employee they have working for them a liar. She told me why dont I take my XXXX XXXX son back in my home. XXXX and XXXX should had been the ones charged with disorderly conduct. She told her co workers at Wells Fargo and they pushed her to file harassment charges against me. This is down right criminal. Then I had to wait 4 months for court on XX/XX/XXXX. I was found guilty of harassing XXXX XXXX. I was denied to file harassment charges on XXXX XXXX. Even though she called my son was XXXX XXXXXXXX and told me why dont I take my XXXX XXXX son back in my home. I was XXXX by the XXXX XXXX police and spent 24 hours in XXXX to please XXXX XXXX. I had hail damage in XXXX and I took my insurance check in Wells Fargo but was pressured to open a new account by XXXX XXXX on the XXXX bypass in XXXX XXXX. XXXX XXXX made sure to tell, the whole bank about what she got away with. Wells Fargo agreed with her that I was harassing her. But the problem is that I had no problems from the first 12 months. Until XX/XX/XXXX. I was being set up by XXXX XXXX and Wells Fargo. For them to get rid of me. But its not fair how I was treated. Wells Fargo said I constantly harassed XXXX XXXX. But they could never tell me how. Because they know I never harassed her.
Frequently Asked Questions
What is Complaint #4341165 about?
Complaint #4341165 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-04-30T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.