Debt collection -- Attempts to collect debt not owed -- Complaint #4341096

Complaint Overview

Complaint ID: 4341096

Company: Capital One Financial Corporation

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: California

ZIP Code: 95127

Date Received: 2021-04-30T12:00:00-05:00

Date Sent to Company: 2021-04-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The below accounts are not mine I have requested multiple times for signature copy of the accounts with my signature as proving its mine and the companies have not provided anything. Account NameCAPITAL ONE Account XXXX Account TypeCredit card Date Opened12/18/2018 StatusPaid in settlement. {$450.00} written off. XXXX Account Name XXXX Account Number Charge Card Account Type Individual Responsibility XXXXXX/XX/XXXX Date Opened Closed. {$490.00} written off. XXXX Account Name XXXX Account Number Charge Card Account Type Individual Responsibility XX/XX/XXXX Date Opened Closed. {$490.00} written off. Account number XXXX Account status Closed Date opened XX/XX/XXXX Account type Auto Loan Payment Info Status Paid, was a repossession

Frequently Asked Questions

What is Complaint #4341096 about?

Complaint #4341096 was filed against Capital One Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-04-30T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages