Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4340214
Complaint Overview
Complaint ID: 4340214
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Information is incorrect
State: Florida
ZIP Code: 334XX
Date Received: 2021-04-30T12:00:00-05:00
Date Sent to Company: 2021-05-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian was to validate the information from my credit bureau report file. XXXX notified me to contact Experian at XXXX, with the following reference number : XXXX. I am trying to pass verification with XXXX, which requires Experian to validate my identity. The female representative stated that Experian was unable to verify my identity. When I disputed the accuracy of their information and requested an investigation, the female representative disconnected me. The call was presumably recorded, or should have been. Experian needs to make a bonafide attempt to verify the accuracy of any information it disseminates to other sources. This reporting of inaccurate information is unacceptable by any standard. Furthermore, their misreporting is preventing me from obtaining proper clearance with XXXX. The only acceptable remedy is for Experian to correct their information and validate my identity, which has been a matter of record for the past several decades.
Frequently Asked Questions
What is Complaint #4340214 about?
Complaint #4340214 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-04-30T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.