Credit card or prepaid card -- Trouble using the card -- Complaint #4338589
Complaint Overview
Complaint ID: 4338589
Company: Block, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to send money to another person
State: Georgia
ZIP Code: 30721
Date Received: 2021-04-29T12:00:00-05:00
Date Sent to Company: 2021-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I can not obtain my cash app card balance or approve any transactions because I can't log into cashapp
Frequently Asked Questions
What is Complaint #4338589 about?
Complaint #4338589 was filed against Block, INC. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2021-04-29T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.