Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #21647111

Complaint Overview

Complaint ID: 21647111

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Credit monitoring or identity theft protection services

Sub-Issue: Problem with product or service terms changing

State: California

ZIP Code: 90004

Date Received: 2026-04-27T12:00:00-05:00

Date Sent to Company: 2026-04-27T12:00:00-05:00

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Frequently Asked Questions

What is Complaint #21647111 about?

Complaint #21647111 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2026-04-27T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "In progress". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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