Student loan -- Problem with a company's investigation into an existing problem -- Complaint #21298853
Complaint Overview
Complaint ID: 21298853
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 77385
Date Received: 2026-04-16T12:00:00-05:00
Date Sent to Company: 2026-04-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.