Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20944267

CFPB complaint 20944267 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.

Complaint 20944267 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "In progress". The response was marked as timely by the CFPB.

Complaint 20944267 was received by the CFPB on April 4, 2026. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.

Complaint 20944267 was filed from Illinois. You can view all complaints from this state at /state/IL.

Dispute information is not available for complaint 20944267.

Complaint 20944267 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 20944267 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information and provides consumers with rights to dispute errors. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as medium risk. The risk is medium because incorrect information on a credit report can lead to denial of credit, higher interest rates, and significant financial distress for the consumer, and the issue involves a major credit bureau.

Credit reporting agencies have a legal obligation to investigate disputes regarding the accuracy of information on a consumer's report. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should carefully review their credit reports for any inaccuracies and dispute them promptly with the credit reporting agency and the furnisher of the information.

The complaint originates from Illinois, a state with its own consumer protection laws that may supplement federal regulations. This complaint was filed from Illinois.

This type of dispute is common within the credit reporting industry, highlighting ongoing challenges in data accuracy and identity verification.

The consumer should immediately dispute the inaccurate information with the credit bureau (TransUnion in this case) and provide any supporting documentation. They should also consider notifying the original creditor or entity that furnished the information.

Under the FCRA, credit reporting agencies generally have 30 days to investigate a dispute, with a possible extension to 45 days if the consumer provides additional relevant information within that initial 30-day period.