Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20944224

CFPB complaint 20944224 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.

Complaint 20944224 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "In progress". The response was marked as timely by the CFPB.

Complaint 20944224 was received by the CFPB on April 4, 2026. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.

Complaint 20944224 was filed from Illinois. You can view all complaints from this state at /state/IL.

Dispute information is not available for complaint 20944224.

Complaint 20944224 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 20944224 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports and to investigate disputes. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as medium risk. Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, housing, or employment, and can be time-consuming to resolve.

Credit reporting agencies have a responsibility to maintain accurate records and promptly correct any instances where information from one consumer is mistakenly attributed to another. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should carefully review their credit reports for accuracy and dispute any errors with the credit reporting agency and the furnisher of the information.

Illinois residents are protected by the FCRA, which governs the accuracy and privacy of credit reporting information. This complaint was filed from Illinois.

Disputes over incorrect information, including identity mix-ups, are common issues consumers face with credit reporting agencies.

The consumer should immediately dispute the inaccurate information with the credit reporting agency (TransUnion in this case) and provide any supporting documentation. They should also identify the original source of the information (the creditor or lender) and dispute it with them as well.

Under the FCRA, credit reporting agencies generally have 30 days to investigate a dispute, or 45 days if the consumer provides additional information related to the dispute during that 30-day period.