Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20944151

TransUnion dispute over incorrect account status

Complaint Overview

Complaint ID: 20944151

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Pennsylvania

ZIP Code: 190XX

Date Received: 2026-04-04T12:00:00-05:00

Date Sent to Company: 2026-04-04T12:00:00-05:00

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: medium

Incorrect account status on a credit report can negatively impact a consumer's credit score and ability to obtain credit.

Consumer Sentiment: neutral

Topics: Credit Reporting, Incorrect Information, Account Status

AI Analysis

CFPB complaint 20944151 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer is disputing incorrect account status information on their credit report with TransUnion, and the complaint is currently in progress. The complaint was received on April 4, 2026 from Pennsylvania. The company responded with "In progress".

What You Should Do -- Consumer Action Plan

Consumers should carefully review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information.

Regulatory Insight

Credit reporting agencies have a responsibility to ensure the accuracy of the information they report, and failure to do so can result in regulatory action.

Resolution Likelihood

mixed

State-Specific Consumer Protections

Pennsylvania consumers are subject to state and federal laws regarding credit reporting, and this complaint is being handled under those regulations.

Industry Comparison

This complaint is typical of issues consumers face with credit reporting agencies, where inaccuracies can arise and require dispute resolution.

Related Issues

Frequently Asked Questions

What is CFPB complaint 20944151 about?

CFPB complaint 20944151 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.

Which company is complaint 20944151 filed against?

Complaint 20944151 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

What was the company's response to complaint 20944151?

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "In progress". The response was marked as timely by the CFPB.

When was complaint 20944151 filed?

Complaint 20944151 was received by the CFPB on April 4, 2026. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.

What state was complaint 20944151 filed from?

Complaint 20944151 was filed from Pennsylvania. You can view all complaints from this state at /state/PA.

Was the consumer satisfied with the resolution of complaint 20944151?

Dispute information is not available for complaint 20944151.

What product category is complaint 20944151 about?

Complaint 20944151 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 20944151 submitted?

Complaint 20944151 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 20944151?

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

How likely is complaint 20944151 to be resolved?

Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 20944151?

This complaint is rated as medium risk. Incorrect account status on a credit report can negatively impact a consumer's credit score and ability to obtain credit.

What regulatory actions apply to complaint 20944151?

Credit reporting agencies have a responsibility to ensure the accuracy of the information they report, and failure to do so can result in regulatory action. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 20944151?