Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20944059
TransUnion Dispute Over Incorrect Account Information
Complaint Overview
Complaint ID: 20944059
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New York
ZIP Code: 10029
Date Received: 2026-04-04T12:00:00-05:00
Date Sent to Company: 2026-04-04T12:00:00-05:00
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
Incorrect account information on a credit report can negatively impact a consumer's credit score and ability to obtain credit, making this a medium-risk issue.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account information
AI Analysis
CFPB complaint 20944059 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer is disputing incorrect account information on their credit report with TransUnion, and the complaint is currently in progress. The complaint was received on April 4, 2026 from New York. The company responded with "In progress".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports and requires credit bureaus to investigate disputes.
Regulatory Insight
Credit bureaus have a legal obligation to investigate consumer disputes regarding inaccurate information within a specified timeframe.
Resolution Likelihood
mixed
State-Specific Consumer Protections
The complaint was filed in New York, a state with consumer protection laws that may offer additional recourse.
Industry Comparison
Disputes over incorrect account information are common in the credit reporting industry, affecting major bureaus like TransUnion.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20944059 about?
CFPB complaint 20944059 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.
Which company is complaint 20944059 filed against?
Complaint 20944059 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.
What was the company's response to complaint 20944059?
TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "In progress". The response was marked as timely by the CFPB.
When was complaint 20944059 filed?
Complaint 20944059 was received by the CFPB on April 4, 2026. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on April 4, 2026.
What state was complaint 20944059 filed from?
Complaint 20944059 was filed from New York. You can view all complaints from this state at /state/NY.
Was the consumer satisfied with the resolution of complaint 20944059?
Dispute information is not available for complaint 20944059.
What product category is complaint 20944059 about?
Complaint 20944059 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 20944059 submitted?
Complaint 20944059 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20944059?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports and requires credit bureaus to investigate disputes. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".
How likely is complaint 20944059 to be resolved?
Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20944059?
This complaint is rated as medium risk. Incorrect account information on a credit report can negatively impact a consumer's credit score and ability to obtain credit, making this a medium-risk issue.
What regulatory actions apply to complaint 20944059?
Credit bureaus have a legal obligation to investigate consumer disputes regarding inaccurate information within a specified timeframe. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 20944059?
Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency.
Are there state-specific protections for complaint 20944059?
The complaint was filed in New York, a state with consumer protection laws that may offer additional recourse. This complaint was filed from New York.
How does complaint 20944059 compare to industry norms?
Disputes over incorrect account information are common in the credit reporting industry, affecting major bureaus like TransUnion.
What is the typical timeframe for TransUnion to resolve a dispute about incorrect account information?
Under the FCRA, TransUnion generally has 30 days to investigate and respond to a dispute, which can be extended to 45 days if the consumer provides additional information after the initial submission.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.