Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20925185
Equifax Report Contains Someone Else's Information
Complaint Overview
Complaint ID: 20925185
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Florida
ZIP Code: 32246
Date Received: 2026-04-03T12:00:00-05:00
Date Sent to Company: 2026-04-03T12:00:00-05:00
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, housing, or employment, and can be difficult to resolve.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Identity issues
AI Analysis
CFPB complaint 20925185 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A Florida consumer reported that incorrect information, specifically data belonging to someone else, appeared on their Equifax credit report. The complaint was received on April 3, 2026 from Florida. The company responded with "In progress".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports from all three major bureaus and dispute any inaccuracies immediately.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports.
Regulatory Insight
Credit bureaus have a responsibility to investigate disputes and correct errors, especially when the information clearly belongs to another individual.
Resolution Likelihood
mixed
State-Specific Consumer Protections
In Florida, consumers have rights under state law in addition to federal laws like the FCRA regarding credit reporting.
Industry Comparison
This issue is common across the credit reporting industry, with consumers frequently reporting mixed or incorrect data on their reports.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20925185 about?
CFPB complaint 20925185 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against EQUIFAX, INC. on April 3, 2026.
Which company is complaint 20925185 filed against?
Complaint 20925185 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.
What was the company's response to complaint 20925185?
EQUIFAX, INC. responded with "In progress". The response was marked as timely by the CFPB.
When was complaint 20925185 filed?
Complaint 20925185 was received by the CFPB on April 3, 2026. It was sent to EQUIFAX, INC. on April 3, 2026.
What state was complaint 20925185 filed from?
Complaint 20925185 was filed from Florida. You can view all complaints from this state at /state/FL.
Was the consumer satisfied with the resolution of complaint 20925185?
Dispute information is not available for complaint 20925185.
What product category is complaint 20925185 about?
Complaint 20925185 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 20925185 submitted?
Complaint 20925185 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20925185?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".
How likely is complaint 20925185 to be resolved?
Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20925185?
This complaint is rated as medium risk. Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, housing, or employment, and can be difficult to resolve.
What regulatory actions apply to complaint 20925185?
Credit bureaus have a responsibility to investigate disputes and correct errors, especially when the information clearly belongs to another individual. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 20925185?
Consumers should regularly review their credit reports from all three major bureaus and dispute any inaccuracies immediately.
Are there state-specific protections for complaint 20925185?
In Florida, consumers have rights under state law in addition to federal laws like the FCRA regarding credit reporting. This complaint was filed from Florida.
How does complaint 20925185 compare to industry norms?
This issue is common across the credit reporting industry, with consumers frequently reporting mixed or incorrect data on their reports.
What steps should a consumer take if they discover someone else's information on their credit report?
The consumer should immediately dispute the information with the credit bureau (Equifax in this case) and provide any supporting documentation. They should also consider filing a complaint with the CFPB and potentially a police report if identity theft is suspected.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.