Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #20919655
CBC Companies Addresses Fraud Alert/Security Freeze Dispute
Complaint Overview
Complaint ID: 20919655
Company: Cbc Companies, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: South Carolina
ZIP Code: 29455
Date Received: 2026-04-03T12:00:00-05:00
Date Sent to Company: 2026-04-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The issue was resolved with non-monetary relief, indicating a low risk of significant financial or legal repercussions.
Consumer Sentiment: neutral
Topics: Credit reporting, Fraud alerts, Security freezes
AI Analysis
CFPB complaint 20919655 was filed against CBC Companies, Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Problem with fraud alerts or security freezes". A consumer reported an issue with fraud alerts or security freezes to CBC Companies, Inc., which was closed with non-monetary relief. The complaint was received on April 3, 2026 from South Carolina. The company responded with "Closed with non-monetary relief".
What You Should Do -- Consumer Action Plan
Consumers should keep detailed records of all communications and actions taken regarding fraud alerts and security freezes.
Legal Context & Consumer Protection Laws
This case falls under the Fair Credit Reporting Act (FCRA), which governs the accuracy and privacy of credit reports.
Regulatory Insight
The resolution with non-monetary relief suggests the company addressed the consumer's concern without admitting fault or offering financial compensation.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint originated in South Carolina (SC).
Industry Comparison
This type of issue is common within the credit reporting industry, where disputes over fraud alerts and security freezes frequently arise.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20919655 about?
CFPB complaint 20919655 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Problem with fraud alerts or security freezes". This complaint was filed against CBC Companies, Inc. on April 3, 2026.
Which company is complaint 20919655 filed against?
Complaint 20919655 was filed against CBC Companies, Inc.. You can view all complaints against this company on their profile page at /company/cbc-companies-inc.
What was the company's response to complaint 20919655?
CBC Companies, Inc. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 20919655 filed?
Complaint 20919655 was received by the CFPB on April 3, 2026. It was sent to CBC Companies, Inc. on April 3, 2026.
What state was complaint 20919655 filed from?
Complaint 20919655 was filed from South Carolina. You can view all complaints from this state at /state/SC.
Was the consumer satisfied with the resolution of complaint 20919655?
Dispute information is not available for complaint 20919655.
What product category is complaint 20919655 about?
Complaint 20919655 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 20919655 submitted?
Complaint 20919655 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20919655?
This case falls under the Fair Credit Reporting Act (FCRA), which governs the accuracy and privacy of credit reports. This relates to a Credit reporting or other personal consumer reports complaint against CBC Companies, Inc. involving "Problem with fraud alerts or security freezes".
How likely is complaint 20919655 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20919655?
This complaint is rated as low risk. The issue was resolved with non-monetary relief, indicating a low risk of significant financial or legal repercussions.
What regulatory actions apply to complaint 20919655?
The resolution with non-monetary relief suggests the company addressed the consumer's concern without admitting fault or offering financial compensation. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 20919655?
Consumers should keep detailed records of all communications and actions taken regarding fraud alerts and security freezes.
Are there state-specific protections for complaint 20919655?
The complaint originated in South Carolina (SC). This complaint was filed from South Carolina.
How does complaint 20919655 compare to industry norms?
This type of issue is common within the credit reporting industry, where disputes over fraud alerts and security freezes frequently arise.
What constitutes 'non-monetary relief' in this context?
Non-monetary relief typically involves actions like correcting information, removing inaccurate data, or implementing a requested security measure, rather than financial compensation.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.