Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20836091
Incorrect Credit Report Data from Merchants Adjustment Service
Complaint Overview
Complaint ID: 20836091
Company: Merchants Adjustment Service, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Alabama
ZIP Code: 36054
Date Received: 2026-04-01T12:00:00-05:00
Date Sent to Company: 2026-04-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue was resolved with an explanation, suggesting a minor error rather than a systemic problem.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account information
AI Analysis
CFPB complaint 20836091 was filed against Merchants Adjustment Service, Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their credit report from Merchants Adjustment Service, Inc., which was closed with an explanation. The complaint was received on April 1, 2026 from Alabama. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information.
Regulatory Insight
This case highlights the importance of credit reporting agencies and furnishers maintaining accurate account information.
Resolution Likelihood
unlikely
State-Specific Consumer Protections
This complaint originated in Alabama.
Industry Comparison
This is a common issue within the credit reporting industry, where errors can occur in account information.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20836091 about?
CFPB complaint 20836091 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against Merchants Adjustment Service, Inc. on April 1, 2026.
Which company is complaint 20836091 filed against?
Complaint 20836091 was filed against Merchants Adjustment Service, Inc.. You can view all complaints against this company on their profile page at /company/merchants-adjustment-service-inc.
What was the company's response to complaint 20836091?
Merchants Adjustment Service, Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 20836091 filed?
Complaint 20836091 was received by the CFPB on April 1, 2026. It was sent to Merchants Adjustment Service, Inc. on April 1, 2026.
What state was complaint 20836091 filed from?
Complaint 20836091 was filed from Alabama. You can view all complaints from this state at /state/AL.
Was the consumer satisfied with the resolution of complaint 20836091?
Dispute information is not available for complaint 20836091.
What product category is complaint 20836091 about?
Complaint 20836091 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 20836091 submitted?
Complaint 20836091 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20836091?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information. This relates to a Credit reporting or other personal consumer reports complaint against Merchants Adjustment Service, Inc. involving "Incorrect information on your report".
How likely is complaint 20836091 to be resolved?
Resolution likelihood: unlikely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20836091?
This complaint is rated as low risk. The risk is low as the issue was resolved with an explanation, suggesting a minor error rather than a systemic problem.
What regulatory actions apply to complaint 20836091?
This case highlights the importance of credit reporting agencies and furnishers maintaining accurate account information. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 20836091?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.
Are there state-specific protections for complaint 20836091?
This complaint originated in Alabama. This complaint was filed from Alabama.
How does complaint 20836091 compare to industry norms?
This is a common issue within the credit reporting industry, where errors can occur in account information.
What steps should a consumer take if they find incorrect account information on their credit report?
The consumer should first dispute the incorrect information directly with the credit reporting agency and the furnisher of the information, providing supporting documentation.
What does 'Closed with explanation' typically mean in the context of a CFPB complaint?
'Closed with explanation' usually indicates that the company provided a response or resolution to the consumer's complaint, which the CFPB found to be a satisfactory explanation.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.