Debt collection -- Attempts to collect debt not owed -- Complaint #20811144
Kriya Capital Accused of Collecting Paid Telecommunications Debt
Complaint Overview
Complaint ID: 20811144
Company: Kriya Capital, LLC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Oklahoma
ZIP Code: 74075
Date Received: 2026-03-31T12:00:00-05:00
Date Sent to Company: 2026-03-31T12:00:00-05:00
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The risk is medium because the company is accused of attempting to collect a debt that the consumer claims was already settled, which could lead to violations of debt collection laws.
Consumer Sentiment: negative
Topics: Debt collection, Telecommunications debt, Paid debt
AI Analysis
CFPB complaint 20811144 was filed against Kriya Capital, LLC regarding Debt collection (Telecommunications debt), specifically about "Attempts to collect debt not owed". A consumer filed a complaint against Kriya Capital, LLC for attempting to collect a telecommunications debt that had already been paid. The complaint was received on March 31, 2026 from Oklahoma. The company responded with "In progress".
What You Should Do -- Consumer Action Plan
Consumers should keep thorough records of all payments made and communicate disputes in writing to debt collectors.
Legal Context & Consumer Protection Laws
This situation could involve violations of the Fair Debt Collection Practices Act (FDCPA) if Kriya Capital's actions are found to be deceptive or unfair.
Regulatory Insight
Regulatory bodies may investigate if Kriya Capital has a pattern of attempting to collect debts that are disputed or already paid.
Resolution Likelihood
mixed
State-Specific Consumer Protections
The complaint was submitted in Oklahoma, and state-specific consumer protection laws may also apply.
Industry Comparison
This is a common issue in the debt collection industry, where disputes over payment status can arise.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20811144 about?
CFPB complaint 20811144 involves Debt collection (Telecommunications debt). The consumer reported an issue with "Attempts to collect debt not owed", specifically "Debt was paid". This complaint was filed against Kriya Capital, LLC on March 31, 2026.
Which company is complaint 20811144 filed against?
Complaint 20811144 was filed against Kriya Capital, LLC. You can view all complaints against this company on their profile page at /company/kriya-capital-llc.
What was the company's response to complaint 20811144?
Kriya Capital, LLC responded with "In progress". The response was marked as timely by the CFPB.
When was complaint 20811144 filed?
Complaint 20811144 was received by the CFPB on March 31, 2026. It was sent to Kriya Capital, LLC on March 31, 2026.
What state was complaint 20811144 filed from?
Complaint 20811144 was filed from Oklahoma. You can view all complaints from this state at /state/OK.
Was the consumer satisfied with the resolution of complaint 20811144?
Dispute information is not available for complaint 20811144.
What product category is complaint 20811144 about?
Complaint 20811144 is categorized under "Debt collection", specifically "Telecommunications debt". This is one of the product categories tracked by the CFPB.
How was complaint 20811144 submitted?
Complaint 20811144 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20811144?
This situation could involve violations of the Fair Debt Collection Practices Act (FDCPA) if Kriya Capital's actions are found to be deceptive or unfair. This relates to a Debt collection complaint against Kriya Capital, LLC involving "Attempts to collect debt not owed".
How likely is complaint 20811144 to be resolved?
Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20811144?
This complaint is rated as medium risk. The risk is medium because the company is accused of attempting to collect a debt that the consumer claims was already settled, which could lead to violations of debt collection laws.
What regulatory actions apply to complaint 20811144?
Regulatory bodies may investigate if Kriya Capital has a pattern of attempting to collect debts that are disputed or already paid. The CFPB tracks complaints like this one to identify patterns of misconduct across the Debt collection industry.
What should the consumer do about complaint 20811144?
Consumers should keep thorough records of all payments made and communicate disputes in writing to debt collectors.
Are there state-specific protections for complaint 20811144?
The complaint was submitted in Oklahoma, and state-specific consumer protection laws may also apply. This complaint was filed from Oklahoma.
How does complaint 20811144 compare to industry norms?
This is a common issue in the debt collection industry, where disputes over payment status can arise.
What documentation should a consumer provide to prove a debt was paid?
Consumers should provide copies of canceled checks, money order receipts, bank statements showing the payment, or any written confirmation from the original creditor or debt collector acknowledging payment.
What are the consumer's rights when a debt collector attempts to collect a debt that has already been paid?
Consumers have the right to dispute the debt and inform the debt collector in writing that the debt has been paid. The collector must then cease collection efforts until they provide verification of the debt.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.