Debt collection -- Attempts to collect debt not owed -- Complaint #20802897
Debt Collector Pursues Incorrect Debtor
Complaint Overview
Complaint ID: 20802897
Company: Paramount Gr Holdings, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Arizona
ZIP Code: 85706
Date Received: 2026-03-31T12:00:00-05:00
Date Sent to Company: 2026-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Risk Assessment
Risk Level: medium
The risk is medium because while the debt may not be owed by the consumer, the collection agency may have documentation to support their claim, leading to potential disputes and legal costs.
Consumer Sentiment: neutral
Topics: Debt Collection, Improper Debt Collection, Identity Theft
AI Analysis
CFPB complaint 20802897 was filed against Paramount GR Holdings, LLC regarding Debt collection (Other debt), specifically about "Attempts to collect debt not owed". A consumer filed a complaint stating that Paramount GR Holdings, LLC attempted to collect a debt that was not theirs. The complaint was received on March 31, 2026 from Arizona. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should immediately dispute any debt they do not recognize in writing and request validation from the debt collector.
Legal Context & Consumer Protection Laws
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors must not use deceptive or unfair practices, including attempting to collect debts from individuals who do not owe them.
Regulatory Insight
This case highlights the importance of thorough vetting of debt information by collection agencies before initiating collection efforts to avoid FDCPA violations.
Resolution Likelihood
mixed
State-Specific Consumer Protections
In Arizona, consumers have rights under state law in addition to federal laws like the FDCPA regarding debt collection practices.
Industry Comparison
This is a common issue in the debt collection industry where errors in account transfer or data entry can lead to collection attempts on the wrong individuals.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20802897 about?
CFPB complaint 20802897 involves Debt collection (Other debt). The consumer reported an issue with "Attempts to collect debt not owed", specifically "Debt is not yours". This complaint was filed against Paramount GR Holdings, LLC on March 31, 2026.
Which company is complaint 20802897 filed against?
Complaint 20802897 was filed against Paramount GR Holdings, LLC. You can view all complaints against this company on their profile page at /company/paramount-gr-holdings-llc.
What was the company's response to complaint 20802897?
Paramount GR Holdings, LLC responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 20802897 filed?
Complaint 20802897 was received by the CFPB on March 31, 2026. It was sent to Paramount GR Holdings, LLC on March 31, 2026.
What state was complaint 20802897 filed from?
Complaint 20802897 was filed from Arizona. You can view all complaints from this state at /state/AZ.
Was the consumer satisfied with the resolution of complaint 20802897?
Dispute information is not available for complaint 20802897.
What product category is complaint 20802897 about?
Complaint 20802897 is categorized under "Debt collection", specifically "Other debt". This is one of the product categories tracked by the CFPB.
How was complaint 20802897 submitted?
Complaint 20802897 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20802897?
Under the Fair Debt Collection Practices Act (FDCPA), debt collectors must not use deceptive or unfair practices, including attempting to collect debts from individuals who do not owe them. This relates to a Debt collection complaint against Paramount GR Holdings, LLC involving "Attempts to collect debt not owed".
How likely is complaint 20802897 to be resolved?
Resolution likelihood: mixed. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20802897?
This complaint is rated as medium risk. The risk is medium because while the debt may not be owed by the consumer, the collection agency may have documentation to support their claim, leading to potential disputes and legal costs.
What regulatory actions apply to complaint 20802897?
This case highlights the importance of thorough vetting of debt information by collection agencies before initiating collection efforts to avoid FDCPA violations. The CFPB tracks complaints like this one to identify patterns of misconduct across the Debt collection industry.
What should the consumer do about complaint 20802897?
Consumers should immediately dispute any debt they do not recognize in writing and request validation from the debt collector.
Are there state-specific protections for complaint 20802897?
In Arizona, consumers have rights under state law in addition to federal laws like the FDCPA regarding debt collection practices. This complaint was filed from Arizona.
How does complaint 20802897 compare to industry norms?
This is a common issue in the debt collection industry where errors in account transfer or data entry can lead to collection attempts on the wrong individuals.
What steps should a consumer take if they receive collection attempts for a debt they do not owe?
The consumer should send a written dispute letter to the debt collector within 30 days of the initial communication and request debt validation. They should also keep records of all communications.
What recourse does a consumer have if a debt collector continues to pursue a debt that is not theirs?
If the debt collector fails to validate the debt or continues collection efforts after a dispute, the consumer may have grounds to file a complaint with regulatory bodies like the CFPB or pursue legal action under the FDCPA.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.