Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20802590
Incorrect Information on Consumer Report from First Advantage Corporation
Complaint Overview
Complaint ID: 20802590
Company: First Advantage Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Information is incorrect
State: Florida
ZIP Code: 33065
Date Received: 2026-03-31T12:00:00-05:00
Date Sent to Company: 2026-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to incorrect information on a personal consumer report, which is generally resolvable through standard dispute processes.
Consumer Sentiment: neutral
Topics: Credit reporting, Personal consumer reports, Incorrect information
AI Analysis
CFPB complaint 20802590 was filed against FIRST ADVANTAGE CORPORATION regarding Credit reporting or other personal consumer reports (Other personal consumer report), specifically about "Incorrect information on your report". A consumer reported incorrect information on their personal consumer report from FIRST ADVANTAGE CORPORATION in Florida, and the complaint was closed with an explanation. The complaint was received on March 31, 2026 from Florida. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should carefully review all information on their personal consumer reports and dispute any inaccuracies with the reporting agency and the furnisher of the information.
Legal Context & Consumer Protection Laws
This complaint falls under the Fair Credit Reporting Act (FCRA), which governs the accuracy and privacy of consumer report information.
Regulatory Insight
Reporting agencies and furnishers must investigate disputes regarding incorrect information in a timely manner.
Resolution Likelihood
likely
State-Specific Consumer Protections
In Florida, consumers have rights under state and federal laws to ensure the accuracy of their personal consumer reports.
Industry Comparison
This issue is common across the credit reporting industry, where errors in personal consumer reports can occur.
Related Issues
Frequently Asked Questions
What is CFPB complaint 20802590 about?
CFPB complaint 20802590 involves Credit reporting or other personal consumer reports (Other personal consumer report). The consumer reported an issue with "Incorrect information on your report", specifically "Information is incorrect". This complaint was filed against FIRST ADVANTAGE CORPORATION on March 31, 2026.
Which company is complaint 20802590 filed against?
Complaint 20802590 was filed against FIRST ADVANTAGE CORPORATION. You can view all complaints against this company on their profile page at /company/first-advantage-corporation.
What was the company's response to complaint 20802590?
FIRST ADVANTAGE CORPORATION responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 20802590 filed?
Complaint 20802590 was received by the CFPB on March 31, 2026. It was sent to FIRST ADVANTAGE CORPORATION on March 31, 2026.
What state was complaint 20802590 filed from?
Complaint 20802590 was filed from Florida. You can view all complaints from this state at /state/FL.
Was the consumer satisfied with the resolution of complaint 20802590?
Dispute information is not available for complaint 20802590.
What product category is complaint 20802590 about?
Complaint 20802590 is categorized under "Credit reporting or other personal consumer reports", specifically "Other personal consumer report". This is one of the product categories tracked by the CFPB.
How was complaint 20802590 submitted?
Complaint 20802590 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 20802590?
This complaint falls under the Fair Credit Reporting Act (FCRA), which governs the accuracy and privacy of consumer report information. This relates to a Credit reporting or other personal consumer reports complaint against FIRST ADVANTAGE CORPORATION involving "Incorrect information on your report".
How likely is complaint 20802590 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 20802590?
This complaint is rated as low risk. The risk is low as the issue pertains to incorrect information on a personal consumer report, which is generally resolvable through standard dispute processes.
What regulatory actions apply to complaint 20802590?
Reporting agencies and furnishers must investigate disputes regarding incorrect information in a timely manner. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 20802590?
Consumers should carefully review all information on their personal consumer reports and dispute any inaccuracies with the reporting agency and the furnisher of the information.
Are there state-specific protections for complaint 20802590?
In Florida, consumers have rights under state and federal laws to ensure the accuracy of their personal consumer reports. This complaint was filed from Florida.
How does complaint 20802590 compare to industry norms?
This issue is common across the credit reporting industry, where errors in personal consumer reports can occur.
What steps should a consumer take if they find incorrect information on their personal consumer report?
Consumers should first contact the reporting agency to dispute the information and provide supporting documentation. They should also contact the company that provided the information to the agency to request a correction.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.