Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #20759797
Complaint Overview
Complaint ID: 20759797
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: New York
ZIP Code: 144XX
Date Received: 2026-03-29T12:00:00-05:00
Date Sent to Company: 2026-03-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing a complaint against XXXX regarding incorrect and inaccurate information being reported and/or maintained on my student loan account. I have identified discrepancies in the data associated with my student loans, and I believe the information being reported is incorrect. Despite my attempts to review or understand the account, I have not been provided with sufficient documentation or clear explanations to support the reported information. Specifically, I am concerned about : * Inaccurate account balances and/or payment history * Incorrect status reporting ( such as delinquency, forbearance, or repayment status ) * Lack of clear and complete documentation supporting the reported data I have not received : * A detailed account history showing how balances and payments have been applied * Documentation verifying the accuracy of the reported loan information * Clear explanations addressing the discrepancies I have identified I am formally disputing this information and requesting that Aidvantage conduct a thorough investigation into my account. Reporting inaccurate student loan information may violate federal consumer protection laws, including obligations under the Fair Credit Reporting Act ( FCRA ). I request that XXXX : XXXX. Provide a complete and accurate account history, including payment and balance calculations XXXX. Correct any inaccurate information being reported to credit bureaus XXXX. Provide documentation supporting the accuracy of all reported data XXXX. Ensure that all future reporting reflects accurate and verified information I also request that this matter be investigated to ensure compliance with applicable federal laws and consumer protection standards. Thank you.
Frequently Asked Questions
What is Complaint #20759797 about?
Complaint #20759797 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2026-03-29T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.