Checking or savings account -- Problem caused by your funds being low -- Complaint #20699550
Complaint Overview
Complaint ID: 20699550
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Oregon
ZIP Code: 97220
Date Received: 2026-03-26T12:00:00-05:00
Date Sent to Company: 2026-03-26T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells Fargo snuck behind their customers back and raised the minimum checking balance from {$500.00} to {$1500.00}, and only informed its customers through a bank statement on the last page, something most customers only glance at and never get to the back page. Its caught thousands of people off guard and theyve made a ton of money on their fee that went up to {$15.00} weve been being charged {$15.00} per account since XX/XX/year>!!!
Frequently Asked Questions
What is Complaint #20699550 about?
Complaint #20699550 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2026-03-26T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.