Debt collection -- False statements or representation -- Complaint #20222723
Complaint Overview
Complaint ID: 20222723
Company: Mnet Financial INC
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Virginia
ZIP Code: 23701
Date Received: 2026-03-12T12:00:00-05:00
Date Sent to Company: 2026-03-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
In XXXX, I had an outstanding balance for therapy sessions with XXXX, which was for XXXX or XXXX dollars. My debt was then sold to Mnet Financial for XXXX, which makes no sense. Ive been paying Mnet Financial since XX/XX/XXXX. In XXXX of XXXX, XXXX then sold one of my sessions to XXXX XXXX XXXX for {$150.00}. I disputed that claim with the CFPB, and the {$150.00} was then sent back to XXXX. Today, I received an email from XXXX saying I have an outstanding balance with them. I then called XXXX to see what was going on, & the representative informed me that my account was sold to Mnet Financial and theyre unable to tell me the specifics, but I didnt have a balance with them. If the debt was sold to Mnet Financial and XXXX have no control over my account, XXXX has no right to say how much is owed or to try to collect money from me. After the call, I received an email again from XXXX saying I owe {$350.00}. Im getting frustrated because I was under the impression XXXX sold the entire debt to Mnet Financial. XXXX keeps harassing me for money and selling debts to different agencies, when I dont owe them anything. My debt was {$3200.00} or {$3300.00}. Why is my debt with Mnet Financial {$2900.00} instead of the full amount? I have to keep calling Mnet Financial and XXXX. I want to dispute the debt in its entirety because both companies are not being honest with the amount owed. I have not been to therapy since XX/XX/XXXX, so these new charges are fraudulent. I do not owe them anything.
Frequently Asked Questions
What is Complaint #20222723 about?
Complaint #20222723 was filed against Mnet Financial INC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2026-03-12T12:00:00-05:00.
How did Mnet Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mnet Financial INC?
Yes, visit the Mnet Financial INC company profile at readthecomplaint.com/company/mnet-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.