Checking or savings account -- Problem caused by your funds being low -- Complaint #20222023
Complaint Overview
Complaint ID: 20222023
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Colorado
ZIP Code: 80134
Date Received: 2026-03-12T12:00:00-05:00
Date Sent to Company: 2026-03-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In late XXXX, Wells Fargo Bank raised the minimum balance requirement for my checking account. By the time I became aware of the change, I had already been charged XXXX monthly service fees totaling {$55.00}. When I contacted the bank to complain, they agreed to reverse only one fee in the amount of {$15.00}. The only notice I received about the change in the minimum balance requirement appeared in my monthly statement dated XX/XX/year>. Many consumers, including myself, do not closely review every monthly statement. A change of this nature is a significant financial policy update and should require a separate, clear notification rather than being buried in a statement.
Frequently Asked Questions
What is Complaint #20222023 about?
Complaint #20222023 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2026-03-12T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.