Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #19874033

CFPB complaint 19874033 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Improper use of your report", specifically "Reporting company used your report improperly". This complaint was filed against EQUIFAX, INC. on February 28, 2026.

Complaint 19874033 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.

EQUIFAX, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

Complaint 19874033 was received by the CFPB on February 28, 2026. It was sent to EQUIFAX, INC. on March 1, 2026.

Complaint 19874033 was filed from Florida. You can view all complaints from this state at /state/FL.

Dispute information is not available for complaint 19874033.

Complaint 19874033 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 19874033 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

This case falls under the Fair Credit Reporting Act (FCRA), which governs the collection, dissemination, and use of consumer credit information. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Improper use of your report".

Resolution likelihood: unlikely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as low risk. The complaint was closed with non-monetary relief, suggesting the issue was resolved without significant financial penalty or admission of widespread wrongdoing.

The 'Closed with non-monetary relief' status indicates a resolution that may involve corrective actions by Equifax but not necessarily a financial payout to the consumer. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should carefully review their credit reports for any inaccuracies or unauthorized access and dispute them promptly with the credit reporting agency.

In Florida, consumers have rights under state and federal laws to ensure the accuracy and privacy of their credit information. This complaint was filed from Florida.

Complaints regarding improper use of credit reports are common across major credit bureaus, with resolutions varying based on the specifics of the case.

Improper use can include accessing a report without a permissible purpose, using information in a report for discriminatory practices, or failing to follow FCRA guidelines for report usage.

Non-monetary relief can include correction of inaccurate information on a credit report, removal of unauthorized inquiries, or changes in reporting practices by the company.