Student loan -- Dealing with your lender or servicer -- Complaint #19693338
Complaint Overview
Complaint ID: 19693338
Company: Cedars Business Services, LLC
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Trouble with how payments are being handled
State: Michigan
ZIP Code: XXXXX
Date Received: 2026-02-22T12:00:00-05:00
Date Sent to Company: 2026-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
The loan was paid to XXXX years ago and unaware to me it was reverted back to my account. A phone call was made to XXXX XXXX XXXX and was told they would look into it and I was never contacted. The dates are unknown, the amount is questionable as this loan was over a decade ago. Further, I've never made any agreements with this CEDARS company trying to retrieve this loan payment. I dispute any fees added and hadn't spoken with anyone since this occurred.
Frequently Asked Questions
What is Complaint #19693338 about?
Complaint #19693338 was filed against Cedars Business Services, LLC regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2026-02-22T12:00:00-05:00.
How did Cedars Business Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Cedars Business Services, LLC?
Yes, visit the Cedars Business Services, LLC company profile at readthecomplaint.com/company/cedars-business-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.