Debt collection -- Took or threatened to take negative or legal action -- Complaint #19693229
Complaint Overview
Complaint ID: 19693229
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to arrest you or take you to jail if you do not pay
State: Georgia
ZIP Code: 30101
Date Received: 2026-02-22T12:00:00-05:00
Date Sent to Company: 2026-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A XXXX gentleman with glasses went to the address XXXX XXXX XXXX XXXX XXXX, GA XXXX rang the door bell and my mother thats an old lady opened it and he immediately grabbed her tried to forcefully take her into his car saying he is a debt collector from capital one to arrest her and turn her in to XXXX for a debt I didnt do someone stole my identity while I was out of the country and made numerous credit cards off my name and everything has been handled but for some reason this gentleman went out his way and came to my mothers address and attacked her illegally.
Frequently Asked Questions
What is Complaint #19693229 about?
Complaint #19693229 was filed against Capital One Financial Corporation regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2026-02-22T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.