Vehicle loan or lease -- Repossession -- Complaint #19621100
Complaint Overview
Complaint ID: 19621100
Company: Westlake Services, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Account reinstatement or redemption after repossession
State: Florida
ZIP Code: 33127
Date Received: 2025-10-23T12:00:00-05:00
Date Sent to Company: 2026-02-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am requesting a review and removal of the negative record related to a repossessed vehicle account that occurred several years ago. The repossession took place after an accident in which the engine stopped working, leaving me unable to continue making payments. When I contacted the lender, the vehicle was collected, and I never received further communication or resolution regarding the matter. As this account has long been closed, I respectfully ask for your assistance in disputing and removing any negative information associated with it. I am now in a stable position and wish to rebuild my credit history and move forward with a positive financial future.
Frequently Asked Questions
What is Complaint #19621100 about?
Complaint #19621100 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2025-10-23T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.