Debt collection -- Attempts to collect debt not owed -- Complaint #19572963
Complaint Overview
Complaint ID: 19572963
Company: Ccf Intermediate Holdings LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Washington
ZIP Code: 98409
Date Received: 2026-02-17T12:00:00-05:00
Date Sent to Company: 2026-02-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I paid my XXXX account in full. This payment was successfully processed and is reflected on my bank statement. Despite the account being fully satisfied, XXXX later placed the paid account into collections and has continued attempting to collect on a balance that does not exist. I have also received text messages regarding this paid debt. I did not authorize continued contact after the account was paid in full. Attempting to collect on a satisfied debt and reporting an already-paid account to collections is inaccurate and improper. Continued contact regarding a non-existent balance is unwarranted. I am requesting that CashCentral : Immediately cease all collection communications, including text messages Remove any collection placement related to this account Correct any inaccurate reporting associated with this paid debt Provide written confirmation that the account reflects a XXXX balance I have documentation showing the payment was completed on XX/XX/year>.
Frequently Asked Questions
What is Complaint #19572963 about?
Complaint #19572963 was filed against Ccf Intermediate Holdings LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2026-02-17T12:00:00-05:00.
How did Ccf Intermediate Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ccf Intermediate Holdings LLC?
Yes, visit the Ccf Intermediate Holdings LLC company profile at readthecomplaint.com/company/ccf-intermediate-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.