Money transfer, virtual currency, or money service -- Confusing or misleading advertising or marketing -- Complaint #19342952
Complaint Overview
Complaint ID: 19342952
Company: Bridge It, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Confusing or misleading advertising or marketing
State: South Carolina
ZIP Code: 29745
Date Received: 2026-02-08T12:00:00-05:00
Date Sent to Company: 2026-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, I am writing to formally file a complaint against Brigit regarding an unresolved referral issue. On XX/XX/year> at approximately XXXX XXXX, I accepted a referral invitation. However, my referee, who can be reached at XXXX, has not received the promised referral credit. Under the guidelines of fair business practices, I believe I am entitled to this credit, and I expect that both my account and the referee 's account will be credited within 5 business days. Thank you for your assistance in this matter. I look forward to your prompt response.
Frequently Asked Questions
What is Complaint #19342952 about?
Complaint #19342952 was filed against Bridge It, INC. regarding Money transfer, virtual currency, or money service specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2026-02-08T12:00:00-05:00.
How did Bridge It, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bridge It, INC.?
Yes, visit the Bridge It, INC. company profile at readthecomplaint.com/company/bridge-it-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.