Debt collection -- Written notification about debt -- Complaint #19342511
Complaint Overview
Complaint ID: 19342511
Company: Eastern Account Systems Of Connecticut, INC.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Illinois
ZIP Code: 60636
Date Received: 2026-02-08T12:00:00-05:00
Date Sent to Company: 2026-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint to dispute inaccurate and potentially unverified credit reporting by Eastern Account System regarding an alleged XXXX XXXX XXXX account. According to my Experian credit report dated XX/XX/year>, Eastern Account System is reporting a collection account with a balance of {$360.00}. The account reflects inconsistent balances, unclear validation of the debt, and no evidence that proper verification has been provided as required under the Fair Credit Reporting Act ( 15 U.S.C. 1681 ). Specifically : The original balance is reported as {$260.00}, yet the current balance is {$360.00} with no explanation or itemization of added charges. There is no documentation showing I was properly notified of this debt or that Eastern Account System has legal authority to collect or report it. The account is being reported as a collection without evidence of accurate validation after dispute, which violates FCRA 1681s-2 ( b ). I am requesting that the CFPB require Eastern Account System to either : Provide full, documented verification of this debt, including the original contract and itemized charges, or Remove this account entirely from my credit report if such verification can not be produced. I have attached copies of my credit report for reference. I respectfully request your assistance in ensuring compliance with federal credit reporting laws. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #19342511 about?
Complaint #19342511 was filed against Eastern Account Systems Of Connecticut, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2026-02-08T12:00:00-05:00.
How did Eastern Account Systems Of Connecticut, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Eastern Account Systems Of Connecticut, INC.?
Yes, visit the Eastern Account Systems Of Connecticut, INC. company profile at readthecomplaint.com/company/eastern-account-systems-of-connecticut-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.