Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #19342334

Complaint Overview

Complaint ID: 19342334

Company: Capital One Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount

State: Virginia

ZIP Code: 22601

Date Received: 2026-02-08T12:00:00-05:00

Date Sent to Company: 2026-02-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was paid but after I went to cash it they stop payment an they was a problem cashing it didn't find out until 2 months later. My employer XXXX XXXX had not paid me and gave me a bad check to avoid paying me. XXXX was the name of the owner and check written my account was over draft and closed due to the problem the sender did. And it causes chaos in my financial background since.

Frequently Asked Questions

What is Complaint #19342334 about?

Complaint #19342334 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2026-02-08T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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