Debt collection -- Communication tactics -- Complaint #19308802

Complaint Overview

Complaint ID: 19308802

Company: Starmark Financial LLC

Product: Debt collection

Sub-Product: Payday loan debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Utah

ZIP Code: 84404

Date Received: 2025-10-20T12:00:00-05:00

Date Sent to Company: 2026-02-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This company XXXX XXXX keeps calling my employment, I have told them to stop calling me at work that its against the law and the lady who calls every time, her name is XXXX XXXX. She has called my office on two occasions, the phone number she is calling is XXXX and I want it to stop. My employer doesn't allow creditors to call our office and they shouldn't be anyway. I also want them to stop calling my family members, which they keep doing as well. They have called my office on these dates : XX/XX/year> @ XXXX XXXX XXXX @ XXXX XXXX, XXXX @ XXXX XXXX and XXXX @ XXXX XXXX

Frequently Asked Questions

What is Complaint #19308802 about?

Complaint #19308802 was filed against Starmark Financial LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-10-20T12:00:00-05:00.

How did Starmark Financial LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Starmark Financial LLC?

Yes, visit the Starmark Financial LLC company profile at readthecomplaint.com/company/starmark-financial-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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