Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #19161250

CFPB complaint 19161250 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against Experian Information Solutions Inc. on January 31, 2026.

Complaint 19161250 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.

Experian Information Solutions Inc. responded with "In progress". The response was marked as timely by the CFPB.

Complaint 19161250 was received by the CFPB on January 31, 2026. It was sent to Experian Information Solutions Inc. on February 1, 2026.

Complaint 19161250 was filed from Texas. You can view all complaints from this state at /state/TX.

Dispute information is not available for complaint 19161250.

Complaint 19161250 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

Complaint 19161250 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information they collect and report. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".

Resolution likelihood: mixed. The company's current response is "In progress". The company did respond in a timely manner, which is a positive indicator.

This complaint is rated as medium risk. Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, loans, or housing, and can be difficult to resolve.

Credit reporting agencies have a legal obligation to investigate disputes and correct any inaccuracies found on a consumer's report. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency.

Texas residents, like all consumers, are protected by federal laws regarding credit reporting accuracy. This complaint was filed from Texas.

Experian, as one of the major credit bureaus, faces frequent disputes over the accuracy of reported consumer information.

Under the FCRA, credit reporting agencies generally have 30 days (or 45 days if the consumer provides new information during the 30-day period) to investigate a dispute and report the results to the consumer.

If a dispute is not resolved satisfactorily, a consumer can file a complaint with the CFPB or the Federal Trade Commission (FTC), or consider legal action.