Debt collection -- Attempts to collect debt not owed -- Complaint #19087560
Complaint Overview
Complaint ID: 19087560
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Michigan
ZIP Code: 480XX
Date Received: 2026-01-28T12:00:00-05:00
Date Sent to Company: 2026-01-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Debt was not owed to my old landlord. Everything was already paid to my landlord. They are trying to collect money i do not owe and they also do not have a license to be collecting legally in the state of Michigan. I asked for validation, they sent me their paperwork which doesnt even have the correct information on it. The information they sent is not my information.
Frequently Asked Questions
What is Complaint #19087560 about?
Complaint #19087560 was filed against Procollect, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2026-01-28T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.