Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #19068733
Complaint Overview
Complaint ID: 19068733
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Texas
ZIP Code: 77082
Date Received: 2025-10-16T12:00:00-05:00
Date Sent to Company: 2026-01-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed credit report disputes through Credit Karma, which submitted them to TransUnion on XX/XX/year>. The disputes involve the following accounts : XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX As of today, it has been well over 30 days, and the disputes still show as In Review on Credit Karma. Under the Fair Credit Reporting Act ( FCRA ), TransUnion is required to complete investigations within 30 days and provide the results. I have not received any updates, resolution, or investigation results from XXXX Im requesting that the CFPB investigate why TransUnion has not completed my dispute review within the required timeframe and ensure that my disputes are properly resolved and reported.
Frequently Asked Questions
What is Complaint #19068733 about?
Complaint #19068733 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-10-16T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.