Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #19033978
Complaint Overview
Complaint ID: 19033978
Company: American First Finance, INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: Illinois
ZIP Code: 610XX
Date Received: 2025-12-04T12:00:00-05:00
Date Sent to Company: 2026-01-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been making payments on furniture I purchased and when I changed my card information I was overcharged. My payments were biweekly and they have been taking payments weekly. Plus, extra payment that I'm not sure about.
Frequently Asked Questions
What is Complaint #19033978 about?
Complaint #19033978 was filed against American First Finance, INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2025-12-04T12:00:00-05:00.
How did American First Finance, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against American First Finance, INC.?
Yes, visit the American First Finance, INC. company profile at readthecomplaint.com/company/american-first-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.