Vehicle loan or lease -- Improper use of your report -- Complaint #19021301
Complaint Overview
Complaint ID: 19021301
Company: Wells Fargo & Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Georgia
ZIP Code: 31069
Date Received: 2026-01-26T12:00:00-05:00
Date Sent to Company: 2026-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Received alerts from credit monitoring company that there had been a hard pull on my credit from Wells Fargo Auto. Contacted Wells Fargo and was told XXXX XXXX XXXX XXXX had requested it. This is on XX/XX/year>. I had not authorized a credit check and was not trying to buy a vehicle from them, I had looked into it on XX/XX/year> but did not proceed. I have tried to contact general manager at this dealership but he doesnt return my calls.
Frequently Asked Questions
What is Complaint #19021301 about?
Complaint #19021301 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Improper use of your report. It was received by the CFPB on 2026-01-26T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.