Debt collection -- Attempts to collect debt not owed -- Complaint #19009205
Complaint Overview
Complaint ID: 19009205
Company: Self Financial INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Texas
ZIP Code: 75070
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2026-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The following accounts are being reported inaccurately and have not been verified properly by the credit reporting agencies. Despite prior disputes, the information remains incorrect, and these accounts are negatively impacting my credit. Accounts in question include XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXXXXXX XXXX XXXX XXXX Bank, XXXX XXXX XXXX, and Self/Lead Bank XXXX The reported balances, dates, and status do not match the records I have. I have previously disputed these accounts with the bureaus, but they were verified without proper investigation. I am requesting that the CFPB communicate with the credit reporting agencies and furnishers to conduct a proper reinvestigation, provide detailed verification procedures, and ensure deletion of any information that can not be confirmed as accurate.
Frequently Asked Questions
What is Complaint #19009205 about?
Complaint #19009205 was filed against Self Financial INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Self Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Self Financial INC.?
Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.