Checking or savings account -- Closing an account -- Complaint #18985903
Complaint Overview
Complaint ID: 18985903
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 07017
Date Received: 2026-01-24T12:00:00-05:00
Date Sent to Company: 2026-01-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im following up on my previous complaint about my PNC Bank account. On XX/XX/year>, I received a notice that my account would be closed on XX/XX/year>. The notice did not provide any specific reason for the closure, and I have never engaged in fraud or any suspicious activity. Because of this closure, I am currently unable to pay bills or access XXXX XXXX, which is preventing me from completing important transactions, including getting to work. The timing of this closure, coming so soon after my complaint, makes me concerned that this may be retaliation for exercising my rights to dispute errors and seek assistance through the CFPB. I am requesting that this closure be formally reviewed and that confirmation be provided that it will not be reported as negative information under my name. M
Frequently Asked Questions
What is Complaint #18985903 about?
Complaint #18985903 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2026-01-24T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.