Debt collection -- Attempts to collect debt not owed -- Complaint #18939774
Complaint Overview
Complaint ID: 18939774
Company: Trueaccord CORP.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: New York
ZIP Code: 109XX
Date Received: 2026-01-22T12:00:00-05:00
Date Sent to Company: 2026-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today Trueaccord CorpXXXX placed a collection for {$780.00} on my credit report. They never contacted me prior to placing this on my report. I contacted them because I did not recognize the debt. I made them aware that I believe this debt is fraudulent and asked where the debt originally came from. They in turn said they use an outside agency and if I wanted to get all the info on the debt that I would need to pay {$1.00} in attempts to get my credit card information. This company is a fraud, and they are doing phishing scams through credit reports. They could not validate the debt and had no info on it.
Frequently Asked Questions
What is Complaint #18939774 about?
Complaint #18939774 was filed against Trueaccord CORP. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2026-01-22T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.