Vehicle loan or lease -- Improper use of your report -- Complaint #18875112

Complaint Overview

Complaint ID: 18875112

Company: Santander Holdings USA, INC.

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Improper use of your report

Sub-Issue: Credit inquiries on your report that you don't recognize

State: Alabama

ZIP Code: 361XX

Date Received: 2026-01-20T12:00:00-05:00

Date Sent to Company: 2026-01-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

REVOCATION OF POWER OF ATTORNEY & TERMINATION OF XXXX XXXX From : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX Phone : ( XXXX ) XXXX To : Santander Consumer USA XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Re : Revocation of Power of Attorney and Termination of XXXX XXXX XXXX Account XXXX XXXX XXXX VIN : XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX Dealer : XXXX XXXX XXXX XXXX XXXX GA XXXX XXXX revoke any and all Powers of Attorney or agency authority granted or asserted in connection with the above vehicle or retail installment contract. This revocation applies to the dealer, Santander Consumer USA, title processors, XXXX agents, auction or storage agents, repossession agents, or any party claiming derivative authority. Effective immediately, no party is authorized to execute or submit title, XXXX, XXXX, abandonment, auction, remarketing, towing, or consignment actions on my behalf. No repapering, correction, transfer, disposal, or XXXX processing is authorized. Written confirmation requested within XXXX business days.

Frequently Asked Questions

What is Complaint #18875112 about?

Complaint #18875112 was filed against Santander Holdings USA, INC. regarding Vehicle loan or lease specifically about Improper use of your report. It was received by the CFPB on 2026-01-20T12:00:00-05:00.

How did Santander Holdings USA, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Santander Holdings USA, INC.?

Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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