Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #18867869
Complaint Overview
Complaint ID: 18867869
Company: Discover Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: California
ZIP Code: 960XX
Date Received: 2025-11-24T12:00:00-05:00
Date Sent to Company: 2026-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
On XX/XX/year> I remitted XXXX XXXX dollars to XXXX through their designated representative XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, Co. XXXX ABA # XXXX, Account # XXXX. The reason I had to remit this amount was because I had a supposed friend loan me XXXX and it was transferred into my account through bit coin. They received the funds with no problem. The balance of my account at that time was {$550000.00}. I requested to withdraw XXXX dollars at that time to pay my property tax. They refused my request stating the XXXX bit coin transfer into my account. They said it could possibly be XXXX XXXX. They stated they would put my account into risk management and I could only free up my money if I sent them XXXX to remove the risk management. It did not make sense to me, but they said upon investigation they would put the money in my account. I tried following up with them several times and I just keep getting the run around. Since then they have barred me from withdrawing any money from my account and will not communicate with me at all. I went to their site this morning they will allow me to trade but not give me access to my money. I believe this to be a fraud and a scam.
Frequently Asked Questions
What is Complaint #18867869 about?
Complaint #18867869 was filed against Discover Bank regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-24T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.