Credit card -- Advertising and marketing, including promotional offers -- Complaint #18865715
Complaint Overview
Complaint ID: 18865715
Company: Credit Karma, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: Georgia
ZIP Code: 30605
Date Received: 2025-11-25T12:00:00-05:00
Date Sent to Company: 2026-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received notification for XXXX credit card with my current credit score by Credit Karma where I had excellent to outstanding approval from various credit cards. I applied and was denied. I wouldn't even applied if I never had a chance.
Frequently Asked Questions
What is Complaint #18865715 about?
Complaint #18865715 was filed against Credit Karma, LLC regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2025-11-25T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.